How AI Is Transforming Claims Processing in Africa

The Rise of Intelligent Insurance Systems Artificial intelligence is quickly changing how insurers across Africa assess, process and settle claims. Claims management has traditionally been one of the industry’s biggest pain points, often slowed down by paperwork, manual inspections, fraud checks and long approval timelines. Today, insurers are turning to AI-powered assessments, machine learning analytics,…

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IRA Makes Local Marine Cargo Insurance Mandatory for All Imports from July 2026

Beginning 1 July 2026, all importers into Kenya will be required to obtain Marine Cargo Insurance from locally licensed insurers before customs clearance. The new digital platform, developed by the Insurance Regulatory Authority (IRA), Kenya Revenue Authority (KRA), National Treasury and Safaricom, will integrate insurance verification directly into customs processing, strengthening compliance and supporting growth in Kenya’s insurance sector.

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